Welcome to Utilities Services. The Utilities Services Group serves as the accounting, metering and billing arm for the Utility Services Enterprise. All University utility bills pass through our department for payment, customer recharge, reconciliation, and record retention. Accounting for both purchased and self-generated utilities is conducted within this department as well. The Utilities Services Group is also responsible for the direct purchase of all utilities for the University of Michigan. One of the primary goals of this group is to serve our customers with accurate information as we process the billings of both purchased and self-generated utilities. Staffing for the group consists of three full and 1 half time employees.

Our energy billing system (EBS) was upgraded on July 1st 2005. This upgrade has significantly improved the accuracy and reliability of both our utility purchasing and billing procedures. In addition, this system provides customers with web based access for retrieving billing information on both current and historical charges as well as providing flexible reporting tools. You can access this system by clicking on the link below where you will find further information as to the capabilities of this web system as well as operating instructions.