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Building Services
109 E. Madison St.
Ann Arbor, MI
48104-2943
(734) 764-0532

For service issues:
call 647-2059

Non-service issues:
send email to us.

PB&GS Enterprises
Building Services

Grounds Services

Heavy Equipment Garage

Landscape Architecture

Waste Management Services

Org Charts
Plant Operations (pdf)

Building Services (pdf)

Grounds & Waste Management Services (pdf)

Programs and Training Activities

Employee development has always been a major priority at Building Services. In 1993, the department allocated additional resources to this area. More focus was placed on improving the work and personal life of the employee. In addition, all new employees are required to attend the department's forty hour New Employee Orientation and Technical Training.

Professional and Personal Development Training

Technical Training Programs and New Employee Orientation

All new employees in our department attend a thorough new employee orientation (NEO) program. Our technical training and orientation program combines video presentation and classroom activities with a great deal of interactive discussion. The format maximizes employee interest and participation and assures excellent retention of information.

The following topics are addressed:
  • University and departmental policies and procedures
  • Standards of conduct in the department
  • All OSEH training required by federal law: Blood Borne Pathogens, Radiation Control, Hazard Communication, Asbestos Awareness, Electrical Safety, and Hazardous Waste Handling Procedures.
  • Effective customer service practices
  • Cleaning procedures
  • Proper usage of chemicals
  • Custodial equipment usage and maintenance
[image, Technical Training] [image, OSEH Technical Training]

All employees go through annual re-training on OSEH required safety topics and the customer service techniques section of NEO.

Employee Working Out of Classification (EWOC) Program

The EWOC program is a career development program designed to provide training to qualified custodial employees who desire upward mobility into maintenance mechanic and grounds positions. Employees in this program go through a rigorous training schedule that combines on the job training with classroom work.

Each EWOC participant goes through 40 hours on the job training per week from May through September for up to three years. In the Maintenance EWOC Program, each participant also must receive classroom instruction in math, technical algebra, basic wiring, plumbing, etc. The classroom work is coordinated through Washtenaw Community College. The objective of this program is to provide career mobility to custodial employees. Although participants may leave the program without having obtained a maintenance or grounds position, they will have received three years of valuable training that may qualify them for career advancement.

Computer Workshops

Self-paced courses in Microsoft Windows & Word (beginning & intermediate) and Introduction to the Internet.

Adult Education Programs

In 1993, Building Services at The University of Michigan established an Adult Education Program called M-People. This provides employees an opportunity to improve their basic skills in math and English to pass the entrance exams for community college. In addition, employees without a high school diploma are given the opportunity to prepare for the GED Test. Many employees have participated in our Adult Education Programs.

Courses Being Offered:

Basic Skills
Targets employees for college preparation needing to review basic math and algebra and English reading and writing skills.

English as a Second Language
Targets employees who want to improve basic English speaking skills.

GED Preparation
Provides individualized math, algebra, geometry and science instruction and English reading and writing.

[image, English as a Second Language class] [image, Computer Training Class] [image, English as a Second Language class] [image, Seven Habits Training] [image, English as a Second Language class] [image, Technical Training] [image, Technical Training] [image, Technical Training]

Content modified: March 2006

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